eBike life

satisfied cyclists

eBike Parts
5.0
Based on 43 reviews
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Fanilo Gabaud
Fanilo Gabaud
20:59 13 Jan 22
Gret advice!
Tony Sung
Tony Sung
18:24 12 Nov 21
Awesome surprise to receive my package so fast. Another awesome surprise gift of an inner tube! Great customer service.
John T
John T
16:21 09 Nov 21
Customer service is was great and they went above and beyond in order to troubleshoot my problem. The product came from overseas and they packaged it well in order to protect my tires. The tire itself improved my ebikes performance greatly. Thanks
Matija Golenko
Matija Golenko
07:54 17 Aug 21
Great company, always on service and with great advice. Goods are good quality, delivery is fast, definitely my partners for e-bikes equipment!
lars tovander
lars tovander
08:20 24 Jul 21
Always quick replies and great support.
Ron Tusko
Ron Tusko
11:18 22 Jun 21
I have recently had the good fortune to meet Augusto (via email) after buying a MateX compatible battery. I was having some problems with charging and he spent an extraordinary amount of time talking me through some of the issues that could be causing the symptoms. He never gave up offering different ideas until he hit upon the fix. I had been without my bike for 8 months or so due to my not having charged my batteries periodically over the winter. Without the ability to ride I bought a new 52V battery from ebikeparts. If anyone has any doubts about this battery, forget them now...it is truly amazing, compared to the original MateX 48V battery. Yesterday I rode 20 miles before the battery registered a drop in voltage. I think this is truly amazing!Augusto exemplifies what customer service should be (competent, understanding, friendly and not the "fake friendly" that you get from most other sites) it was refreshing. Buy from ebikeparts and if you have any issues, ask for Augusto.
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